Xlporin together with the Xplorin mobile platform is owned and operated by the Indonesia Tourism Development Corporation (“ITDC”) Companies and its affiliated company PT ITDC Nusantara Xplorin (“Xplorin” or “Us”). Xplorin was established under the Laws of the Republic of Indonesia with a Tourism Business, Licensing and Registration Certificate issued by DKI Jakarta Provincial Government No. 13/Y.1/31.71.06/-1.858.8/2019 dated 12 March 2019, we provide website and platforms available for iOS and Android (“Platforms”), as well as various media and other platforms that will be available in the future.
Collected and Used Information
We collect the Personal Data that you provide when using our platform. Such Personal Data includes but not limited to your name, login number and credentials, address, telephone, e-mail address, as well as our credentials such as your Identity Card (“KTP”) and/or passport, the information used for payment, debit and credit card information, and tourism location, name and location of the event, name and location of your accommodation and other Personal Data that may arise in the future. We may ask you to provide your travel preferences, feedback regarding your travels through your Xplorin. We also collect non-personally identifiable information (the data that cannot be used to identify you) such as including your IP address, operating system, browser, URL, page access times and other data related to the use of your computer (“IP Details”). All information we receive can be used by us to protect ourselves against all applicable legal claims related to the use of services and violations that you commit on our platform for all the provisions as stipulated in the Xplorin terms of service and guidelines, including but not limited to lawsuit and other legal proceedings. You are responsible for the confidentiality of your information and Personal Data, including being responsible for all the access and the use of the platform using your password and account and tokens that used by anyone, whether with or without your permission. For the security of your confidential data, we strongly recommend you to keep your account and password in the best possible way and/or change your password periodically. Any unauthorized use, with your knowledge and permission you will be responsible for any losses incurred as a result of your negligence without your doing, and if your password and account were use without your permission or if there is any form of threat or violation in this platform, you must immediately contact our Customer Support at the number and address listed in our platform.
The Platform Usage
Provision of Personal Data Information to Third Parties
Xplorin will not provide and share Personal Data to any third party without your permission. However, Xplorin may provide your Personal Data to third parties that employed to provide services on behalf of Xplorin, such as but not limited to web hosting, data analysis, legal compliance purposes, and the marketing of our products or services to you, as well as for transaction purposes such as credit and debit card, or other payment mechanisms. All these third parties will be under the responsibility on maintaining the security and confidentiality of Personal Data information and can only process Personal Data based on instructions from us. Xplorin will provide Personal Data only if there is consent from you, which is obtained after being identified by the parties who will receive the information and the content of the information to be provided. In addition, we may disclose your Personal Data without your notice (to the extent that there is no violation of laws or regulations) if one of the following occurs:1. If we reasonably determine that your behavior can caused us or the third parties to suffer losses from the transfer of rights such as but not limited to double ordering, or incorrect information during registration which is prohibited in accordance with the Xplorin Terms and Conditions (“T&C”) and the provisions of laws and regulations;
Waiver of Disclosure Terms
We cannot be held responsible in terms of disclosing Personal Data to third parties, if one of the things or actions below occurs:1. If you voluntarily disclose your Personal Data to us (if you disclose Personal Data other than yourself when you make a booking in the form of accommodation facilities or certain tickets, then you are required to obtain consent form that person based on your responsibility);
Privacy Rule Change
Cookie is a text file that contain information that downloaded to your device when you visit a platform or website. We use cookie for many reasons, such as tracking your particular data we need, tracking your transactions with our partners or associates, retracing your preferences and generally enhancing your experience when using a website. You can manage your platform to receive cookies.
By reading this terms, access and use the platform or by order from the platform or by register for or use the services on the platform or by clicking the “Confirm” button or equivalent:- Approved us and/or our affiliated companies to collect, use, disclose and/or process the Personal Data mentioned above for the purposes as described above; and
You can withdraw your consent to our collection, use or disclosure of your Personal Data at anytime, by giving us reasonable notice. If you wish to withdraw your consent, please inform us at our contact details listed on our platform. We will cease to collect, use or disclose your personal data upon notification, unless required by the law or if we have a legitimate business. Please note that by withdrawing your consent to our collection, use or disclosure of your Personal Data, we may not be able continue providing some of our services, and you agree that we will not be liable to you for any loss or damages arising out of or in relation to such termination of the service.
Access to or Correction of Your Personal Data
When you provide us with your Personal Data, please ensure that it is accurate and complete. If you believe that any of your Personal Data held by us contains errors or omissions, please log into your account on the platform and correct the Personal Data. In addition, please update your Personal Data through your account in a timely manner, should there be any changes.
If you wish to correct an error of any of your Personal Data held or control by us which cannot be corrected through our platform, to access your Personal Data held or control by us, or as regulated in applicable laws, please submit your request to our contact details listed in our platform. We may charge you a recovery fee of a reasonable nominal amount for access to such Personal Data.
To protect your privacy and security, we will verify your identity before granting the access or making changes to your Personal Data. We will endeavor to respond to requests for access or correction of your Personal Data as soon as possible
Transfer of Ownership
In the event of change of control or a change in ownership of entirely or partly of the Xplorin share ownership or our company, including brands or all types of intellectual property rights on the Xplorin platform, your Personal Data may/will be part of the transfer of such assets.
Waiver of Legal Exceptions